Processing Time: Please allow 24-48 business hours for your order to be processed.

Delivery Time: After dispatch, deliveries to major cities typically take 2-3 business days. For outlying areas, delivery can take an additional 3-4 business days.

Free Delivery: Orders above R 1 500 qualify for free delivery.

Standard Shipping Fee: Orders below R 1 500 are charged a flat rate of R 100.

We currently deliver across South Africa. For international delivery, please email us at info@alarasi.co.za for further assistance.

Once your order has been dispatched, you will receive a confirmation email with a tracking number. You can use this number to track your order through the courier service.

Unfortunately, once your order has been dispatched, we are unable to change the delivery address. Please make sure that the correct delivery address is entered during the checkout process.

We accept all major credit & debit cards, secured EFT payments, Mobicred, Payflex, ZeroPay, & Scan to Pay.

All payments are secured by Peach Payments. For more information about Peach Payments and the security measures taken, click HERE to visit Peach Payments website.

Yes, we do. Currently, we offer the following options:

• Payflex
• ZeroPay
• Mobicred

We do not accept returns or exchanges on correctly shipped items. If there has been a mistake with your order or your item was damaged in transit, kindly contact us within 24 hours of receiving your order at info@alarasi.co.za, and we will assist you with an exchange or refund. Please ensure that the item is in its original packaging, unopened, and unused.

If you receive an incorrect or damaged item, kindly notify us within 24 hours of receiving your order by emailing info@alarasi.co.za. We will arrange for the return and exchange or refund, provided the item is returned in its original condition and packaging.

Yes! At Alarasi, we are committed to offering cruelty-free and clean beauty products. Many of our brands are also vegan, use ethically sourced ingredients, and promote eco-conscious practices, including biodegradable packaging.

Majority of the products and brands that we offer at Alarasi are vegan, meaning they contain no animal-derived ingredients. We proudly support brands that are committed to ethical and cruelty-free practices, and you can easily identify vegan products in their descriptions.

Our best-selling products include favorites like the Bangn Body Firming Lotion, Patchology Flashpatch™ Eye Gels, Plume Science Lash & Brow Enhancing Serum, and the Axiology Color Cream Multi-Stick. Be sure to check out our dedicated Best Sellers page for a full list!

At Alarasi, we curate a selection of luxurious, high-end clean beauty and grooming brands. Our collection includes award-winning names like:

• Antonym Cosmetics
• Axiology Beauty
• Bangn Body
• Dr. Dana
• Patchology
• Plant Apothecary
• Plume Science
• Triumph & Disaster
• Murdock London
• Meridian Grooming

Visit our Brands Directory page for more information about each brand and the products they offer.

No, many of the luxurious, award-winning brands available on Alarasi are exclusively available through our store in South Africa.

Alarasi is a luxury, clean beauty and grooming store that offers an exclusive selection of high-end, non-toxic, cruelty-free, and eco-conscious products. Our curated range includes skincare, makeup, haircare, bath and body, and men’s grooming products from renowned global brands.

If you have any further questions or need assistance, please email us at info@alarasi.co.za, and we’ll be happy to assist you.

To stay informed about our latest products, exclusive offers, and promotions, sign up for our newsletter at the bottom of the homepage. You can also follow us on Instagram and Facebook for real-time updates!

Yes! We are the official distributors in South Africa for the brands we stock. If you are interested in stocking one of our luxury brands or would like to inquire about wholesale/bulk discounts, please email us at wholesale@alarasi.co.za. We look forward to partnering with you!